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Case Studies

Medical System increases cash by $155 million and eliminates 11 A/R days
06/11/2010
Growing pains can take any number of forms, and for a multi-location health system with four decentralized business offices, multiple patient accounting systems and no available method to aggregate reporting, the challenge of integration and standardization was, indeed, painful.

DCH Health System reduces costs, denials, A/R days and $41.4 million in receivables using the eFR
04/23/2010
Director of business services Mike Wilson had made significant improvements in his seven years at DCH, but felt limited by manual processes, lack of staff accountability, and the inadequate capabilities of DCH’s patient accounting system. “We needed to improve efficiency, productivity, accountability and transparency,” he said. “Frankly, we needed results. We had improved to the point where we couldn’t improve any more due to our manual processes.” He found the solution in CareMedic’s eFR.

Samaritan Health System reduces unposted cash from $25 million to $4 million, improves A/R days
03/09/2010
Oregon’s Samaritan Health Services (SHS) has a credo to “build healthier communities together.” In 2007, the organization recognized the need to build a healthier revenue cycle, and found a workflow and automation tool that significantly improved the outcome of its documentation and payment management processes.

MultiCare streamlines processes, reduces labor cost and increases daily cash postings
03/11/2009
With 93 Pacific Northwest locations, MultiCare Health System’s billing office was challenged by manual payment posting procedures, and routinely faced excessive amounts of unallocated payments. Forced to rely on temporary staff to keep up, MultiCare needed a viable option. CareMedic’s Payment Management solution offered a cost-effective, non-disruptive way to automate processes, defer the heavy information technology lifting and steer MultiCare’s staff to work to exceptions—with great results.

MedicareRT helps Mercy Health Partners reduce A/R days, labor costs through automation
08/21/2007
The system’s four-hospital CBO needed a solution that would reduce A/R days, automate Medicare claims and help reduce manual labor, as well as a partner that was responsive to its needs. “We wanted something that was going to be user friendly, increase cash, decrease A/R, and that was highly automated to reduce manual labor,” explains Carol MacDonald, regional director of financial applications. She couldn’t be happier with the choice of MedicareRT.

The Stamford Hospital maintains cash flow, reaps benefits with the electronic Financial Record™
04/24/2007
In 2005, Stamford Hospital faced its second hospital information system conversion in less than 7 years, a daunting task for its business services department. The immediate objective was to maintain cash flow and avoid the large timely filing write-offs experienced during the organization’s previous conversion. Management knew it was crucial to complete the conversion with as little workflow disruption as possible.

Alta Bates Summit Recovers $3.9M in First 9 Months
01/01/2007
With multiple sites in San Francisco’s East Bay region, award-winning Alta Bates Summit Medical Center (ABSMC) serves more than 26 communities in Northern California, and is the area’s largest not-for-profit medical center. The organization’s two acute care hospitals provide 1,050 licensed beds, and report net revenue of $875 million a year. An affiliate of Sutter Health, the enterprise houses its Patient Financial Services (PFS) office at its Summit campus in Oakland.

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"CareMedic has allowed MultiCare to improve our processes in various areas from denial management, avoidable write-offs and improved accuracy with cash posting processes through Payment Management and the new Denial Reporting Platform."

--Jason Adams
V.P. of Revenue Cycle, Multicare Health System

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