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Patient Access Management

Tools enabling effective front-end revenue cycle processes and measurement of back-end results

Patient Access Management offers a solution for "getting it right the first time," from pre-registration through eligibility verification, financial clearance and financial counseling. Its integrated functions help you eliminate registration errors, streamline patient access processes and determine self pay responsibility so you can minimize denied claims and drive effective up-front collection efforts. As importantly, Patient Access Management enables you to directly tie your front-end work to the back-end results.

  • Integrated eligibility verification ensures accurate benefit identification
  • Financial clearance (in collaboration with Cleveland Clinic), coupled with information about ability and propensity to pay, enables more effective up-front collections
  • Concurrent registration review ensures complete and accurate data


Patient Access Management includes the following components:


Registration Guidance
Eligibility Verification
Compliance Checking
Financial Clearance         
eFR for Access Management


For more information, contact us via the Web or call us at 1-800-508-8494.


Approximately 70 percent of patient billing data is captured at the front end of the revenue cycle, but roughly 30 percent of that data contains errors that often result in downstream payment denials. In fact, it's estimated that over 50 percent of denials could be prevented by eliminating registration errors.
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